為了更好的服務(wù)于客戶,建立穩(wěn)固愉快的合作關(guān)系,公司下設(shè)售后服務(wù)部,建立客戶檔案并制定一對一項(xiàng)目跟蹤服務(wù),全程多方位對客戶工程中涉及的產(chǎn)品問題和技術(shù)問題進(jìn)行跟進(jìn)解決。
In order to better serve customers and establish a stable and pleasant cooperative relationship, the company has a after-sales service department, which establishes customer files and develops one-to-one project tracking service to follow up and solve product and technical problems involved in customer engineering in all aspects.
A 產(chǎn)品咨詢服務(wù)
我們提供一對一產(chǎn)品規(guī)劃、設(shè)計(jì)、施工服務(wù),根據(jù)您的項(xiàng)目環(huán)境需要,提供專業(yè)的解決方案。
Product consulting services: we provide one-to-one product planning, design and construction services, and provide professional solutions according to your project environmental needs.
B 物流配送服務(wù)
公司架設(shè)專業(yè)的倉儲(chǔ)空間,配置有一流的物流團(tuán)隊(duì)并與多家物流公司保持良好的合作關(guān)系。具備跨省以及區(qū)域性大宗配貨能力。
Logistics and distribution services: the company sets up a professional storage space, equipped with a first-class logistics team and maintains good cooperation with a number of logistics companies. With trans provincial and regional bulk distribution capacity.
C 遠(yuǎn)程支持服務(wù)
我們提供專業(yè)的項(xiàng)目落地產(chǎn)品方案并可遠(yuǎn)程協(xié)調(diào)客戶項(xiàng)目溝通過程中出現(xiàn)的各種產(chǎn)品和技術(shù)性問題。
Remote support service: we provide professional project landing product solutions and can remotely coordinate various product and technical problems in the process of customer project communication.
D 應(yīng)急處理服務(wù)
公司應(yīng)急處理小組將針對客戶產(chǎn)品使用和項(xiàng)目施工過程中的問題進(jìn)行應(yīng)急方案制定并協(xié)同客戶解決必要的緊急事務(wù)。
Emergency handling service: the company's emergency handling team will formulate emergency plans for the problems in the use of customer products and project construction process and coordinate with customers to solve necessary emergency affairs.
E 客戶回訪服務(wù)
公司將定期對客戶或項(xiàng)目終端進(jìn)行回訪,及時(shí)解決客戶遇到的問題,為客戶保駕護(hù)航。
Customer return visit service: the company will visit customers or project terminals regularly, solve problems encountered by customers in a timely manner, and escort customers.
F 現(xiàn)場指導(dǎo)服務(wù)
對于必要的產(chǎn)品和項(xiàng)目需要,公司將派遣專業(yè)的技術(shù)人員對客戶及項(xiàng)目方進(jìn)行現(xiàn)場指導(dǎo)和技術(shù)培訓(xùn)。
On site guidance service: for necessary products and project needs, the company will send professional technical personnel to conduct on-site guidance and technical training for customers and project parties.
400-080-8689
18754588092
地址:山東省 煙臺(tái)市 自貿(mào)區(qū)